Billing Inquiries

At Titan, we’re here to support you throughout your treatment journey—and that includes making billing easy and stress-free. Below you’ll find details on how to reach us and how we handle flexible billing.

Contacting Us for Billing Questions
If you have questions about your bill, just email us at billing@jointitan.com. Our team is ready to help.

Automated Billing Cycle
We bill on an automated 28-day cycle to keep things running smoothly. This means no manual payments—just uninterrupted care and medication.

Flexibility with Billing Dates
We get it—things happen. Whether it’s a shipping delay or you’re starting treatment later than expected, we’re happy to help.
Our team can:
– Adjust your billing date to match your treatment timeline
– Process refunds when appropriate to keep things fair

Our Commitment to You
Titan is committed to making your experience seamless from start to finish. If you have a billing concern, reach out and we’ll make it right.