Billing
Are there any costs besides the monthly subscription?
No — everything is included in your monthly subscription. TRT is $200/month and enclomiphene is $250/month. Your plan covers medication, unlimited cli...
Does my subscription automatically renew each month?
All subscriptions are automatically charged on a monthly basis until actively canceled. Please log in to your Titan portal, click on the Profile tab...
Am I able to change my billing date?
We automatically bill every 28 days based on the date you signed up for Titan. However, if your shipment is significantly delayed or if there’s anothe...
Are there any long-term contracts with Titan?
Titan memberships are billed monthly, and you can cancel at any time. We prioritize flexibility and patient comfort—so there are no long-term commitme...
Why was I charged without receiving medication?
This article outlines Titan’s subscription billing process and explains how charges are applied independently from your medication shipping schedule. ...
How do I cancel?
Please log in to your portal, click on the 'Profile' tab, and then select 'Cancel Plan.'
What is your refund policy?
You can cancel your order for a full refund at any time before your prescription is written by a Titan provider. After that, you can still cancel yo...
How do I update my payment method or shipping address?
Updating Payment Method: You can update your payment method easily from your portal. Go to https://jointitan.com and click Your Portal in the to...
How do I reactivate my account if I canceled?
Please reactivate your account via your portal at remedymeds.com . If your account is cancelled, you will see a "Reactivate Now" banner in your porta...
